Australian owned and operated company
Hotel Management Software
Over 1000 properties of all sizes, are growing their business with all-in-one hospitality management suite.
Hotel Management Software
Jane who runs a successful hotel business. However, as her business grew, she found it challenging to keep up with the demands of managing multiple reservations, handling guests' requests, and maintaining the overall operations of the hotel. She often felt overwhelmed, and her staff struggled to keep up with the workload.
One day, Jane stumbled upon an advertisement for Channel Manager hotel management software. Intrigued, she decided to do some research and discovered that this software could help streamline her hotel operations and boost her business's efficiency. She decided to invest in a hotel management software system, and soon she began to experience the benefits.
With hotel management software, Jane could now manage reservations and bookings with ease. The software automatically updated the availability of rooms in real-time, which saved her staff a lot of time and effort. The guests could also make bookings online, which saved them the hassle of calling or emailing the hotel. This feature helped boost her business's reputation, as customers appreciated the convenience and ease of booking through the hotel's website.
Another benefit of the hotel management software was that it helped Jane manage her staff's schedules and workloads efficiently. The software automatically assigned tasks and responsibilities to her staff, ensuring that each employee knew what they needed to do and when. This streamlined the hotel's daily operations, and Jane's staff became more productive and efficient.
Additionally, the hotel management software helped Jane monitor her business's financial performance. The software generated reports that showed the hotel's revenue and expenses, which helped her identify areas that needed improvement. With this information, Jane could make informed decisions about pricing, promotions, and other business strategies that helped increase her revenue.
In the end, Jane realized that hotel management software was a game-changer for her business. It helped her manage her hotel more efficiently, improve customer satisfaction, and increase her revenue. She was grateful for the benefits of using hotel management software and recommended it to other hotel owners who were struggling to keep up with their hotel operations.
WHY CHOOSE US?
ChannelManager is the only IT system your accommodation property needs. A web based system with full booking provider site updating, booking engine, credit card facility and a superior Property Management System with enhanced features including:
Connected & Supported
by the best
Having a secure, reliable, stable and functional channel management system is critical to our accommodation business, and Channel Manager is our product of choice. Channel Manager’s web-based system is easy to navigate and has a good range of functionality to suit the sophistication of our business, for example handing multiple overlap rooms to help us to avoid the dreaded overbooking during peak season, as well as making the day-to-day tasks very easy, such as updating pricing across all connected OTAs, managing inventory and being able to keep track of what has already been sold. I like that I can log in securely and perform tasks from my phone when I am away from the office. Training new staff in the use of the system has never been a problem, and we find new staff are proficient after just one day of instruction. The Day Book provides a good overview of who is staying on any given dates (grouped by room type), and the simple one click process to open any particular reservation and then make modifications such as change of dates or even change of room type is also very useful. We have good feedback from our own hotel customers who book via the Channel Manager reservations engine connected to our website that they find our reservations system easy to use, which helps us to capture more reservations via our own website. Customers particularly like that they can see prices and availability over any 14 day period, so guests who are flexible with their stay dates are able to pick the days when it is cheaper to stay, and we have found that this also helps us to drive sales on otherwise low demand days, when we have dropped prices to capture more sales. The Channel Manager support team have been terrific over the years, helping us with the creation of new room types or special deals on major OTA websites, connecting to new OTAs and getting the most out of the Channel Manager system. Our choice of channel management, aptly named Channel Manager, is one less thing that I need to worry about when managing my hotel and so we highly recommend it.
Recent Google Reviews for ChannelManager
HOTELIERS and Property owners
Save time, increase bookings and stay organized with ChannelManager